Terms of Use

1. Acceptance of the Terms

By accessing and using the website of Yowpi Tech Ltda (CNPJ 48.579.987/0001-77), you represent that you have read, understood, and fully agree to these Terms of Use. If you do not agree with any provision, we ask that you not use the website.

Use of the website and of our services is intended for individuals aged 18 or older, or who have full legal capacity under Brazilian law.

These Terms of Use must be read together with our Privacy Policy and the page about your rights under the Brazilian General Data Protection Law (Lei Geral de Proteção de Dados — LGPD), which form an integral part of this document.

2. Description of the Services

Yowpi Tech is a premium systems engineering consultancy. Through this website, we offer:

• Informational content: an overview of our services, work process, case studies, and information about the company.
• Contact form: a tool for prospective clients to provide information about their company and project, and to schedule a diagnostic session.
• Free diagnostic session: a 30-minute, no-commitment consultation in which we analyze the context of your operation and provide strategic guidance.

The content published on the website is for informational purposes only and does not constitute a binding commercial offer. The specific terms of each consulting project are set out in a separate contract, negotiated individually.

3. Use of the Contact Form

By using the contact form, you agree to:

• Provide true, complete, and up-to-date information.
• Not use the form to send spam or content that is illegal, offensive, or that violates third-party rights.
• Comply with the technical restrictions on file uploads: a maximum of 10 files per submission, each up to 10 MB, in the permitted formats (PDF, PNG, JPEG, WebP, DOCX, XLSX, PPTX, ZIP, and TXT).
• Not upload files containing viruses, malware, or any malicious code.

Yowpi Tech reserves the right to disregard submissions that violate these conditions, without prior notice.

4. Session Scheduling

Scheduling of the diagnostic session is subject to time-slot availability. When you select a time in the contact form:

• You will receive a confirmation email with the appointment details and, when available, the link to the meeting.
• If the selected time has already been booked by another user, you will be notified and may choose another time.
• In exceptional situations where automatic confirmation is not possible, Yowpi Tech will contact you within 1 business day to confirm the appointment manually.

The diagnostic session is free of charge and does not entail any obligation to engage additional services.

5. Intellectual Property

All content on this website — including, but not limited to, text, design, layout, source code, logos, trademarks, images, and visual identity — is the exclusive property of Yowpi Tech or is duly licensed, and is protected by Brazilian intellectual property and copyright law.

Without the prior and express authorization of Yowpi Tech, it is prohibited to:

• Reproduce, modify, distribute, or commercially exploit any content from the website.
• Use the "Yowpi" brand, the logos, or the tagline "A inteligência natural por detrás da artificial." (The natural intelligence behind the artificial.) without authorization.
• Reverse engineer, decompile, or extract the website's source code for unauthorized purposes.

6. Limitation of Liability

The website is provided "as is" and "as available", without warranties of any kind, express or implied.

Yowpi Tech is not liable for:

• Temporary unavailability of the website due to technical reasons, maintenance, or force majeure events.
• Loss of data during the transmission of information over the internet.
• Failures in third-party services integrated with the website (scheduling platform, email service, etc.).
• Decisions made on the basis of informational content published on the website, which does not replace individualized professional consulting.
• Specific outcomes arising from the engagement of consulting services, since results depend on multiple factors under the client's control.

7. External Links

This website may contain links to third-party websites, including our LinkedIn and GitHub pages. These links are provided for convenience only and do not indicate endorsement by, or responsibility of, Yowpi Tech for the content, privacy policies, or practices of those external websites.

We recommend that you read the terms of use and privacy policies of any external website you access from our website.

8. Communications

By submitting the contact form, you consent to receiving the following communications:

• Confirmation email: with the appointment details and the link to the meeting.
• Operational follow-up: communications directly related to the diagnostic session you requested.

We do not send marketing emails without your prior and specific consent. Submitting the contact form does not constitute an opt-in for newsletters or promotional communications.

9. Changes to the Terms

Yowpi Tech reserves the right to modify these Terms of Use at any time. Changes take effect on the date they are published on this page, with the date indicated at the top of the document updated accordingly.

Continued use of the website after changes are published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.

10. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Federative Republic of Brazil.

For the resolution of any disputes arising from these Terms, the Courts of the Judicial District (Comarca) of São Paulo, State of São Paulo, are hereby elected, with express waiver of any other venue, however privileged it may be.

11. Contact

For questions, suggestions, or requests related to these Terms of Use, please contact us:

• Email: contact@yowpi.com
• Company: Yowpi Tech Ltda — CNPJ 48.579.987/0001-77
• Headquarters: São Paulo/SP